L&Q - Large Not for Profit Organisation
L&Q are one of the UK's largest housing associations, with over 1,200 staff in 18 locations and offices. They work with 90 local authorities in London and the South East, and manage over 67,000 homes.
The Senior Executive Management team, who manage strategic vision and the day to day operations, and who report to an external Board, had begun a learning journey to develop themselves as individuals and as a team. This had included 360 degree feedback from staff, peers and the people they were accountable to, and also attendance on Cranfield Management Training programmes. The challenge they faced was how to take the feedback and learning they had already received and follow through on the good work that had been started.