Creative Problem Solving
Online workshop aims
To support managers who are leading their teams through change and help them understand how to manage themselves and others with the techniques; to help them make the process as positive and successful as possible for their teams.
Webinar 1
-
Introductions and Personal Objectives
-
Setting the Context
-
Creative thinking process
-
The problem with problems
-
Mindset ‘stuckness’
-
Problem definition – some techniques
Webinar 2
-
Creativity – structured vs unstructured
-
Models to help
-
Reverse brainstorm
-
6 Thinking Hats
-
Ishikawa
-
Applying these to a real ‘problem’
Webinar 3
-
Information collection & evaluation
-
Ensure all involved
-
How ‘unconscious bias’ gets in the way?
-
Problems with habits and ‘groupthink’
-
Problems with ‘OSINTOT’
-
Managing the process vs the outcome
Webinar 4
-
Decision-making processes
-
Weighted criteria
-
Getting agreement
-
Getting agreement and buy-in from all
-
Persuasive presentation
-
Budgeting
-
Project planning
-
Summary
-
Issues and objectives revisited
