Dos and Don'ts of Written Communication

There’s a lot you can get wrong when communicating important messages in writing, especially if you’re delivering unpopular news, or are not completely confident in putting pen to paper. Many will procrastinate for ages and then just write without planning and thinking first.

This webinar will help you with the thinking stage – the WHY and the WHO of writing, which will put you in a much better position when putting pen to paper, or fingers to keyboard.

There’s a 3-stage process to writing, and it’s vital you get these stages in the right order:

■    Purpose – The Who and Why of writing

■    Planning – the What, before committing pen to paper

■    Production – the How, choosing and checking words, sentence structure, tone

This webinar will give you some tips and techniques for the first stage.


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